Customer support

What You Get

At TPN Tenerife we are aware that customer service is very important. We are just a phone call or e-mail away. To ensure that the settlement process in your new home runs smoothly, we offer a wide range of services.

Complete customer services

TPN Tenerife offers a complete customer service to guarantee customer satisfaction. We are committed to maintaining our professional service before, during and after the purchase of real estate.

It is very important to us that our customers receive top service, even after the purchase of a property. That is why we are proud to be one of the market leaders in after-sales services in Tenerife. Satisfied customers are our best marketers, there are several new customers who came to us that way!

After you have purchased your property, we will gladly continue to assist you. We are happy to tell you everything you need to know about owning a property in Tenerife. Most administrative tasks can be performed by us, so you can spend your time enjoying the beautiful lifestyle that Tenerife has to offer.

Below we have compiled a list of the most requested services. Whenever you move to or are on vacation in Tenerife, we are here to help you with any requests you may have, we refer you to only the most reputable companies.

We have set up a network of companies and collaborators who have assisted our customers in the past.

Support for the purchase of a property in Tenerife

On the real estate market in Tenerife, there is a lot of demand for professional support. The Spanish system works completely differently from what people are used to at home.  Homes can be offered by anyone and, even at different prices.

We specialize in this particular part of the purchase process. We guide the customer from start until the full purchase is completed. This consists of the search for suitable properties, pre-selection of visits, negotiations with the seller, preparation of all documents (multilingual), and the presence in signing the deed with the notary. It is an A to Z service package and we guarantee a safe and effortless transaction!

We can support you with your purchase, maintenance, renovation, or construction project, the necessary insurances, and much more. So, you don’t have to worry about anything and enjoy your new (holiday)home freely in Tenerife.

Do I need support for the purchase of a property in Tenerife?

We all know the value of the Internet. It’s a fantastic 24/7 source of information that offers everything. However, in this “Ocean of property offers”, it is not easy to select the right property. The information offered is many times incomplete and what about the legal situation? Are there limitations, can I live there all year round if I want to, who knows more about the urbanist situation, outstanding costs, municipality, future plans, etc.

Buying property is a serious matter and concerns a major financial effort. There are many professionals on the market, no doubt about it. Try to connect with a professional agency that explains everything clearly. Only then you will be able to make the right decision. Taking your own contact with you, who is acting only on your behalf, is not a bad idea. With his or her experience, you will have a better insight into the market before making a decision. That saves you time and money.

Most requested services

• Home, car, and health insurance
• Renting or purchasing a car
• Interior design
• Kitchen suppliers
• Security and alarm systems
• Handymen
• Renovations
• Satellite TV/internet
• Advice about schools
• Maintenance and repairs
• Annual tax representation
• Spanish bank account
• Obtaining a NIE number